Shipping policy

Shipping & Delivery

At Aarelle Jewelry, we carefully prepare every order to ensure your jewelry arrives safely and beautifully. Please review the information below before placing your order.

Processing Times

Ready-to-Ship Items:
Ready-to-ship items are typically processed and shipped within 5–7 business days.

Personalized & Made-to-Order Items:
Personalized jewelry requires approximately 2–3 weeks for production before it is shipped.

Production times are estimates and are not guaranteed. Personalized jewelry is made specifically according to the details provided with your order and requires additional time to create.

Important Order Notice

Please carefully review your order before submitting it, including:

Personalization and spelling
Engraving details
Size and color selections
Quantity
Shipping address

Once an order has been placed and production has begun, changes or cancellations may not be possible. Aarelle cannot guarantee that changes can be made after an order is submitted.

Shipping Rates

“Shipping fees apply to all orders. Your shipping cost will be displayed at checkout before you complete your purchase. We do not offer free shipping.”

Expedited shipping options, when available, may require an additional fee.

Estimated Delivery Times

Delivery times begin after your order has completed processing and has been shipped.

United States

Standard Shipping: Approximately 5–11 business days
Expedited Shipping: Available for eligible ready-to-ship items

Please note that expedited shipping does not shorten the production time for personalized or made-to-order jewelry.

For personalized items, the total order timeline may be approximately 3–4 weeks, including production and shipping.

International Shipping

International shipping options and rates are calculated at checkout based on your destination.

Estimated delivery times may vary depending on the destination, carrier, customs processing, and other factors.

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

Aarelle Jewelry is not responsible for delays caused by customs, postal services, weather, carrier disruptions, or other circumstances outside our control.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information when tracking is available.

Please allow some time for tracking information to update after your package has been handed over to the shipping carrier.

Lost, Damaged, or Stolen Packages

Once an order has been shipped, Aarelle Jewelry is not responsible for packages that are lost, stolen, or damaged after being delivered by the carrier.

If your package arrives damaged or appears to have been damaged during transit, please contact us as soon as possible with your order number and photos of the package and item so we can review the situation.

For packages that show as delivered but cannot be located, please first check with household members, neighbors, and your local carrier.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an incorrect address is provided and the package is returned to Aarelle Jewelry, additional shipping charges may apply to resend the order.

Because personalized orders may enter production quickly, we cannot guarantee that address changes can be made after an order is placed.

Order Shipments

Aarelle Jewelry reserves the right to ship items from the same order separately when necessary. If your order contains multiple items, you may receive more than one package and/or tracking number.