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Contact Aarelle Jewelry

We’re Here to Help

Have a question about your order, personalized jewelry, shipping, or anything else? We’d love to hear from you.

The Aarelle Jewelry team is here to help make your shopping experience as smooth as possible.

Contact Us

Customer Support:
contact@aarelle.com

Customer Service Hours:
Monday–Friday
9:00 AM–5:00 PM EST

We aim to respond to all customer inquiries within 1–2 business days.

Order Questions

For questions about an existing order, please include your order number and the email address used at checkout so we can assist you as quickly as possible.

For personalized orders, please carefully review your spelling, engraving details, sizes, colors, and customization selections before placing your order. Personalized orders may enter production shortly after purchase and cannot always be edited or canceled.

Before Contacting Us

You may find the answer you’re looking for on our:

  • Shipping Policy

  • Returns & Refund Policy

  • Frequently Asked Questions (FAQ)

Still need help? No problem—send us a message and we'll be happy to assist.

Send Us a Message

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Aarelle Jewelry- Made to Mean More.

Thank you for choosing Aarelle. We appreciate your support and look forward to helping you.